7/28/2023 0 Comments Best online homebrew shopWe also do not deliver to the Channel Islands including Jersey, Isle of Man & Isle of Wight. Sorry please note we cannot accept orders to BFPO addresses or PO BOX's, or collection boxes. If you leave us your mobile number/email address we can add this to your parcel and APC will send text messages/emails about the delivery. So please don't ask, as this instruction will not be adhered to. We cannot leave parcels in bins/wheelie bins as these do get collected and have done so with our parcels in them. If a problem happens with the delivery please let us know and we will do our best to help, we can talk to APC to help solve the problem. Mail Order for the UK, takes on average between 1-3 working days, which is delivered by Royal Mail Under 1kg or APC over 1kg. If you need to reach us, please email us at alternatively, you can call on 01253 827793 (International +44 01253 827793) or write to us at Thornton Homebrew Centre, 153 Lawsons Road, Thornton Cleveleys, FY54PL United Kingdom. But if they are badly dented/leaking then we will replace them. Please note mail order is mail order, some cans will arrive with dents in, we always try our best to pack the parcels correctly, but dents do happen, we don’t class a dent as damage as the kits are still usable. If an item is broken/leaking, please inform us within 10 working days of the delivery of the item and we will arrange a replacement within 3 working days (subject to stock holding). Please note we can't accept an international payment and delivery to the UK, you need to place the order with a UK card registered to the UK address. We use a SSL certificate this uses encryption when you enter the card details. They are not held in clear text on any web site. They are only decrypted after they reach our computer. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. Please note the Still Spirits flavourings and yeast are legal as long as you DON'T distil to get the higher alcohol, as you are fermenting the yeast and using duty paid vodka to use with the flavourings. If you require further assistance then please contact the National Advice Service on Telephone 08 or where you can obtain or view public notice 39. Public Notice 39 - "Spirits production in the UK" dated July 2006 provides further information about HM Revenue and Custom's requirements. It is illegal to manufacture spirits in the UK without a distiller's licence which is required under the provisions of section 12 of the Alcoholic Liquor Duties Act 1979 and this includes manufacture for "own/domestic use". We reserve the right to cancel any order as we see fit, but we shall give notice to why. ![]() There is nothing we can do about damage to property. Please make sure you ferment/store you beer, wine, cider away from anything that may get damaged. Some of the pictures are not of the actual items, The wording of the products is correct but sometimes we used the same picture for different items. (if you are using a hotmail or gmail account please check status of order, as these confirmations often ends up in server spam). In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. It does not indicate that a contract exists between us. When your order confirmation is received, this is to indicate that we have received your order. Backordered items are charged at the ordering stage. We do not charge for any item until it is packed ready to ship. ![]() We accept Debit/Credit card payment, but not American Express or Visa Electron. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. Just browse our store, and add any items that you wish to buy into the shopping cart. All stock on the web site is subject to being in stock, as the site is not a live ordering system and we do run out now and then.
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